FAQ
Is an adult signature required for delivery?
Some states require an adult signature on delivery in addition to age verification on site. . For specific orders requiring an Adult Signature Requirement (ASR) upon delivery, our shipping carrier will attempt delivery three times. If unsuccessful, the package will be returned to us. Any reshipment will incur shipping costs.
Can I return my order if I've changed my mind?
Due to the freshness of our products, returns, unfortunately, cannot be accepted.
Why do I see different prices at checkout compared to the base prices listed earlier?
The prices listed before checkout are base prices. To the base prices we usually apply volume discounts and/or other deals that you will find frequently. During checkout, applicable taxes, including Sales taxes and State Excise Tax (SET), are added based on your location. The SET and Sales taxes is usually applied to both base prices and shipping.
What should I do if my payment failed?
If a payment fails during the transaction process, the order is automatically canceled. We advise checking with your bank or credit card provider to ensure sufficient funds are available and that your card is authorized for online purchases.