Return Policy

Return Policy

Getting Your Nicotine Pouches Through POPMYPOUCH

All POPMYPOUCH orders are processed, packed, and dispatched from our Canadian warehouse, ensuring quick and reliable delivery of your nicotine pouches. We offer shipping to most regions within Canada through Canada Post, Purolator, and UPS, allowing you to choose the best option at checkout.

Please note that due to legal regulations on nicotine products, there may be restrictions on shipping to specific areas in Canada. Be sure to verify any local regulations before placing an order.

 

What is the Age Verification Requirement?

The Age Verification Requirement is a vital part of POPMYPOUCH’s shipping policy to ensure responsible delivery of our products. This means that someone aged 19 or older (or 18, depending on provincial law) must be present at the delivery address to receive the parcel. A valid ID confirming the recipient's age may be requested upon delivery.

During checkout, you’ll be informed if your order requires age verification.

To avoid any issues, please ensure that a valid ID is available when your parcel is delivered. Compliance with this requirement helps us align with legal standards, and we appreciate your cooperation!

 

Available Delivery Options

Canada Post Expedited Parcel

  1. Delivery time: 2-8 business days

  2. Tracking: Yes

  3. Additional info: Available across Canada

Purolator Express

  1. Delivery time: 1-3 business days

  2. Tracking: Yes

  3. Additional info: Available across Canada

UPS Standard

  1. Delivery time: 2-7 business days

  2. Tracking: Yes

  3. Additional info: Available across Canada

 

When Do We Ship Your Order?

Our goal is to ship your order as promptly as possible for smooth and timely delivery. If you’ve selected an express shipping option (like Purolator Express or Canada Post Expedited Parcel), please note that the cutoff for same-day dispatch is 2pm (Monday-Friday).