Responsibility

Responsibility

Our Commitment at POPMYPOUCH

At POPMYPOUCH, we are dedicated to creating a responsible and compliant online shopping environment that meets and exceeds Canadian regulations. We prioritize the safety of our adult customers (19 years and older, per Canadian law) while providing access to high-quality nicotine pouches through our online platform. POPMYPOUCH strives to set a benchmark for responsibility in the online retail space for nicotine products, focusing on compliance, product quality, and customer education to ensure a safe and informed experience.

Age Verification and Preventing Youth Access

Our dedication to responsible sales begins with a strict age requirement of 19 years, in accordance with Canadian law. We partner with a reputable third-party vendor to verify each customer’s age before they can make a purchase. If age verification fails or public records do not align, the customer must upload a valid, government-issued ID for additional verification.

We reserve the right to deny and cancel any order if proper identification is not provided.

Access Control

To prevent underage individuals from accessing our products, we implement an age gate, prompting customers to confirm their age before entering our site. Our age verification policies and procedures are designed to restrict access by minors, reflecting our commitment to responsible retail.

Product Quality Assurance and Guidelines

Every product we offer undergoes third-party quality testing to meet our high standards. We also provide customers with guidelines and informative articles to promote the responsible use of nicotine pouches.

Find more information here:
POPMYPOUCH Quality Testing Database (example link)

Shipping and Payment Compliance

We only ship to areas in Canada where online sales of our products are permitted, adhering to any region-specific regulations, including flavor restrictions where applicable. We work with reliable shipping providers that prioritize security and responsibility. Our payment partners also meet high security standards, offering safe and convenient payment options. Explore regional regulations and further insights into our policies in our Terms and Conditions and Privacy Notice.

Additional Responsible Restrictions

To maintain a secure shopping environment, we have implemented measures to prevent reselling and ensure proper age verification. Customers are restricted to purchasing a maximum of 150 cans within a 45-day period. Our algorithms also monitor for potential fraudulent behavior and block orders that may require manual verification before shipping. These protocols help create a trustworthy and secure online environment, reflecting our commitment to responsible retail.

Marketing and Promotions Guidelines

Our marketing and promotional efforts reflect our commitment to responsible engagement with an adult audience. We tailor all promotions for customers who are at least 19 years old and ensure that our content complies with legal standards, avoiding language that may appeal to youth.

In our commitment to transparency and regulatory compliance, we review all customer-generated content to ensure it meets our standards. All promotions require active consent, and we include health warnings in our materials to highlight the potential risks of nicotine consumption. By following these guidelines, POPMYPOUCH promotes an informed and responsible interaction with our adult customers.

Accessibility Compliance

POPMYPOUCH is committed to inclusivity, ensuring our website is accessible to all visitors. We follow the Web Content Accessibility Guidelines (WCAG) set by the World Wide Web Consortium (W3C) to provide an inclusive digital experience. Our website features clear navigation, alt text on images, and other accessibility features to ensure a user-friendly experience for everyone.